In general, you can return an unwanted product to us, provided:
- it is undamaged and unused, with the original labels and stickers still attached;
- it is in the original packaging, which must be undamaged and in its original condition with all seals still intact (if applicable).
- it is not missing any accessories or parts;
- it is not listed in section 2 – Products not eligible for return; and
- you log a return on the Website within 7 days of delivery to you or collection by you of the unwanted product. After 7 days, you can only return a product if it is defective within 7 days from delivery to or collection by you.
- UV/Lamps carry a 6 months return policy